Fields of work
Our fields of work in the crisis Mnagement
The core element of a threat scenario is always the individual risk assessment of the client: In the case of companies, threats are recorded which result from the value or the level of danger of the produced or transported goods, or the significance of special confidential knowledge in the area of development or production. The values a company represents (globalisation, biotechnology, nuclear power, etc.) are also of importance, as is its business situation and the effect its representatives have on the public. All significant, objective criteria and findings as well as the significant subjective assessments of the security situation of the client, are compiled and evaluated for the threat scenario - initially without taking existing security measures into account. In the scope of the threat scenario, we also regularly research relevant publications in the (print) media and on the Internet.
1.2 Review of the protective measures
The review concerns the technical measures taken for the protection of property or persons as well as the personal, behaviour-related area of protection. This includes the question of which details of the living conditions and family background may be regarded as public knowledge, and which filters are already in place as a precautionary measure.
We assess the specific risk to the client by comparing the threat scenario with the security measures. This risk always has different aspects: It may concern persons, assets, specific knowledge or reputation and may vary depending on the business premises or locations. We also try to take future scenarios into account.
The security concept is developed on the basis of the risk analysis. Taking into account economic aspects and willingness to assume risks, we compile specific recommendations on actions and behaviour for our clients.
A plan for securing buildings, systems and processes will always be an integral part of a security concept. This also includes measures for securing the outside of buildings and access control systems. In addition, we provide recommendations for securing vehicles or for personal security measures (e.g. conception of personal security measures), if required. Depending on the specific threat scenario, our security concept can also include further components:
Crisis management via crisis management griup and crisis communication
It is recommended to establish a crisis management group if situations can arise, which likely cannot be resolved in a controlled manner through a regular organisational and operational structure. We provide support for the development and structuring of a crisis organisation and crisis management groups, the selection of members as well as systematic training. Depending on the threat situation, a security concept can also include measures for preparing internal and external crisis communication to ensure the ability to react quickly regarding the impact on the public.
We arrange or carry out training sessions for security-conscious behaviour. Depending on the situation, such training sessions may be aimed at:
- Employees deployed to dangerous regions
- Members of exposed and vulnerable families and the associated circle of employees
- Security personnel
Selection of employees in personal security
There is hardly any other profession in which reliability, the ability to handle stress and remain calm are tested as frequently as is the case with bodyguards. At the same time, bodyguards must continuously work in close proximity to the person to be protected: when choosing a bodyguard, it must be ensured that they are also a “good fit” for the expectations of the protected person. We assist with the placement of suitable bodyguards, and can assess and document the suitability of applicants for our clients via psychological tests.
Similar to the general approach in the scope of professionally handled quality management, monitoring the security concept consists of continuous checking,
- if the established security measures are still able to hold up against the threat scenario in an appropriate manner,
- if the security measures are actually implemented and observed.
The risk analysis should be reviewed at regular intervals (in the event of changes, of course immediately). The general security situation in Germany and other countries relevant to the client must particularly be checked for changes compared to the initial scenario and re-evaluated accordingly. The security concept and the applied catalogue of security measures must be adjusted, if required, based on changes in the threat scenario.
After the initial set-up of the security concept, it is important to carry out regular reviews of the initiated security measures over the course of time - regardless of possible changes in the threat scenario. Such an audit not only includes the state of technical installations, but in particular the extent to which the persons involved have actually internalised the security concept. Announced and unannounced “tests” carried out according to a coordinated schedule, are used to specifically test to what extent the required security awareness is anchored in the behaviour of the persons to be protected, the employees in property or personal security and the crisis management group. The recommendations for adjustments of the security concept are based on a target/performance or strengths/weaknesses analysis.
3.3 Continuous training
Every security concept should contain a defined package of training measures for the main parties involved, to be able to practise specified behavioural patterns and to be prepared for emergency situations. Our experience has shown that it is useful for the crisis management group to train using realistic scenarios once or twice a year. This is the only way to establish a certain “routine” when dealing with critical events and in the group dynamic. Objectives and contents of the training measures to be specified have to be re-coordinated and revised, if required, after the threat scenario has been updated or the security concept has been audited.